DOCUMENT:Q105994  29-OCT-1993  [W_NT]
TITLE   :Error Installing RAS Without the NetBEUI Protocol Installed
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:

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The information in this article applies to:
 
 - Microsoft Windows NT operating system version 3.1
 - Microsoft Windows NT Advanced Server version 3.1
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SYMPTOMS
========
 
Under Windows NT, if you have networking software installed, but not
the NetBEUI Protocol, and you attempt to install Remote Access
Services (RAS), you will receive the following error message:
 
   The Windows NT network software must be installed before installing
   Remote Access.
 
   To install the NT network software:
 
   1. Exit to Control Panel and restart the 'Network' Control Panel
      application.

   2. Answer Yes at the Install Network prompt.

   3. If no network card is installed, choose None from the network card
      list.
 
CAUSE
=====
 
This error message appears because the NetBEUI protocol is necessary
for RAS to operate in Windows NT. If another protocol, such as TCP/IP,
is installed and NetBEUI is removed, the above error message will
occur, even though some networking software is installed. The NetBEUI
protocol is installed in Windows NT by default.
 
RESOLUTION
==========
 
To eliminate the above error message and for RAS to work, install the
NetBEUI protocol from the Network icon Control Panel.
 
Additional reference words: 3.10
KBCategory:
KBSubcategory: ntrmt netsrv

=============================================================================

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Copyright Microsoft Corporation 1993.